Frequently Asked Questions
How do I get a spare part for my trimmer/ guillotine?
We can only supply spare parts for trimmers and guillotines that are still under warranty.
To request spare parts, please send an email to the following address [email protected] please include following information:
- The model number of your product
- What spare part you require
- Colour of your unit
- Postal address for spare part
Is my trimmer/guillotine still under warranty
If you are unsure as to whether your unit is still under warranty then we recommend emailing us at [email protected], specifying the model code and unit colour.
With this information we can determine if your unit is still under warranty.
How do I register my trimmer/guillotine?
You can register your trimmer/guillotine online by clicking here
How long does the warranty last?
The warranty depends on which model of trimmer/guillotine you have purchased.
If you would like further information, please send us an email with the product code you have to [email protected] and we would be happy to assist you further.