Frequently Asked Questions

How do I get a spare part for my trimmer/ guillotine?

We can only supply spare parts for trimmers and guillotines that are still under warranty.

To request spare parts, please send an email to the following address [email protected] please include following information:

  • The model number of your product
  • What spare part you require
  • Colour of your unit
  • Postal address for spare part

Is my trimmer/guillotine still under warranty

If you are unsure as to whether your unit is still under warranty then we recommend emailing us at [email protected], specifying the model code and unit colour.

With this information we can determine if your unit is still under warranty.

How do I register my trimmer/guillotine?

You can register your trimmer/guillotine online by clicking here

How long does the warranty last?

The warranty depends on which model of trimmer/guillotine you have purchased.

If you would like further information, please send us an email with the product code you have to [email protected] and we would be happy to assist you further.