Accessibility Statement for Avery UK

This is an accessibility statement from Avery UK (hereafter Avery) and applies to the website published under www.avery.co.uk. Avery is committed to making its website accessible in accordance with the Web Content Accessibility Guidelines (WCAG).

Measures to support accessibility

Avery takes the following measures to ensure accessibility of our web content:

  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Avery is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Compatibility with browsers and assistive technology

Avery is not compatible with:

  • Browsers and operating systems older than three years.

Technical specifications

Accessibility of Avery relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

What did we achieve?

  • We have strived to fix all critical and serious WCAG issues reported by automated accessibility testing tools.
  • We have implemented WAI-ARIA attributes where appropriate.
  • We have identified and fixed issues related to keyboard accessibility.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Avery, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Avery:

  1. Avery Design & Print Online: Our online label and sticker design editor (for printing at home and custom printing) can’t be operated by a keyboard or assistive technologies. While we are actively working to improve accessibility, we recognise that some legacy features may not meet all accessibility standards. We are working on offering an alternative access to our custom printing service with our Quick Artwork Upload (QAU) tool. With this tool it is possible to upload complete designs and have them professionally printed.
  2. Assistive Technologies: Due to the large amount of legacy content across our websites, we recognise that some content may not fully meet all accessibility standards for assistive technologies. We are actively working to improve accessibility of all of our web content. Please inform us if you encounter an issue.
  3. PDF files: PDF files of older date are not accessible.Newly published PDF files are generally made available in an accessible version or replaced by such a version in a timely manner. If you require a specific PDF file from us that is not yet available in an accessible format, please contact us.
  4. Third-party Tools: Some functions powered by third-party tools (chat, customer reviews, newsletter signup) may have limited accessibility, which we're working to improve.

Assessment approach

The accessibility of Avery was assessed by axe DevTools Pro (axe-core 4.10.3) and manual testing.

Feedback & contact

We welcome your feedback on the accessibility of Avery. Please let us know if you encounter accessibility barriers on Avery:

  • Phone: 0800 805020 between 9am - 7pm Mon-Fri. Sat 9am - 1pm
  • E-mail: [email protected]
  • Postal Address: Avery UK, 6 Switchback Office Park, Gardner Road, Maidenhead, Berkshire, SL6 7RJ

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Date

This statement was created on 23rd June 2025.