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Delivery & Returns

Please note that delivery times vary depending on the product category.

Delivery times for the custom print service:

Approx 1 - 3 working days

Please allow about 5 - 7 working days for binder orders. 

Please allow 13-15 working days for the labels and stickers on a roll.

Delivery times for blank labels:

Approx. 1 - 3 working days.
Please allow approx. 10-12 working days for orders of 10,000 sheets or more.

Express production
Skip the queue and get your order fast tracked. 

Order before 12 noon for next working day delivery Mon ‚Äď Fri. Orders placed on a weekend/bank holiday will be dispatched the next working day with next-day delivery.

Please note. For orders over 10,000 sheets we advise not opting for Express production, as the lead time on these products is longer.

Express production can't be guaranteed for non-GB mainland orders, so may not appear as an option.

You can monitor the status of your order in your user account at any time. You will also automatically receive a shipping notification by email as soon as your products have been dispatched which will include your tracking information.

Standard shipping is charged at £4.99 or free on orders over £50 for UK goods.

Express production is charged at £8.99 where available.

Note: When planning your order, please be aware that our carrier does not deliver on weekends. In addition for islands with specific shipping times for example weekly orders by air, shipping will be delayed until the weekly shipment drop.

UK and Ireland only.

Yes, you can also specify a different delivery address. Just make sure that you provide this as an additional shipping address. You can select this during the ordering process or enter it directly in your user account.

We guarantee that you will receive your orders as soon as possible!. 

It is therefore possible that we send your orders in separate shipments if your products have been completed at different times.

Of course, you only pay the shipping costs once!

If your order is for blank labels, please notify us within 14 days of receipt that you wish to return them. You have a further 14 days to then send them back to receive a full refund within a 28 day period.

Customer services will provide you with a Freepost address to return eligible goods.

Please call our customer service team.

Tel: 0800 805020
Email:¬†[email protected]
Monday to Friday 9am - 9pm

Please call our customer service team.

Tel: 0800 805020
Email:¬†[email protected]
Monday to Friday 9am - 9pm