Where is my package? How can I track the shipment?

You can monitor the status of your order in your user account at any time. You will also automatically receive a shipping notification by email as soon as your products have been dispatched. In this email you will also find the corresponding tracking number for tracking your package.

How long does the delivery take?

Please note that delivery times vary depending on the product category.

Delivery times for the WePrint service:

Approx 3 - 5 working days
Please allow about 5 - 7 working days for binder orders . If there are more than 50 files, please allow a delivery time of approximately 10-15 working days.
Orders received before 12noon will be processed the same day, orders after 12noon the next day.

Delivery times for blank labels:

Approx. 2 - 5 working days.
Please allow approx. 10-12 working days for orders of 10,000 sheets or more.
Orders received before 12noon. will be processed the same day, orders after 12noon. the next working day.

How much are the shipping costs?

£2 for UK goods and free over £50. International rates will vary.

Express delivery is not always avaliable, if it is the cost is £13.20

All shipments are delivered safely and reliably with UPS. When planning your order, please note that UPS does not deliver on weekends.

Which countries do you deliver to?

We use UPS therefore we ship to all UPS countries.

Can I have delivery to different addresses?

Yes, you can also specify a different delivery address. Just make sure that you provide this as an additional shipping address. You can select this during the ordering process or enter it directly in your user account.

If I order different products, do they all arrive on the same day?

We guarantee that you will receive your orders as soon as possible. It is therefore possible that we send your orders in separate shipments if your products have been completed at different times.

Of course, you only pay the shipping costs once!

How can I send something back?

Please send back to: 

FREEPOST RTRB-TRJH-AJKB
AVERY UK
UNIT 6 SWITCHBACK OFFICE PARK
GARDNER ROAD
MAIDENHEAD
BERKS
SL6 7RJ

How do I proceed in the event of an incorrect delivery?

Please call our customer service team

I have received a defective product - now what?

Please call our customer service team