After you have placed your order there may be a small window of opportunity to cancel or amend it before it goes into production. If you need to cancel or amend an order please contact our customer service team as soon as possible. We cannot guarantee we will be able to cancel your order but we will do our best to help.

Contact our customer service
Tel: 0800 805020
Email: [email protected]
Monday to Friday 9am - 9pm

After receiving your order, you will receive an order confirmation by email. If you do not receive an email within one working day of placing your order, please contact us. 

You can monitor the status of your order in your user account at any time. You will also automatically receive a shipping email notification as soon as your products have been dispatched.

If you have a discount code, please apply in the basket page. 

After receiving your order, you will receive an order confirmation by email. You can also monitor the status of your order in your user account at any time.

If you have not received the confirmation email, we have to assume that something went wrong and your order was not placed because of this. Our customer service will be happy to help you check the current status of your payment. 

Make sure your name and billing address match your payment details. If this is not the case, an error message is generated. If you do not receive a confirmation email that your order was successful, your credit card will not be charged.

The prices on the website 20% UK VAT. If you are a commercial customer, please enter your VAT number on the website. Please pay attention to the correct spelling in the VAT ID.