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Below are some of the frequently asked questions
often asked by Avery consumers. |
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| Frequently asked
questions |
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| FAQs
on Software - Avery Wizard |
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| INSTALLATION |
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| 1. How do I install the Wizard once it is downloaded? |
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| The first thing you would need to do is to locate the file
that you have downloaded from the website. Locate the downloaded
file then double click on the file to begin installation (simply
follow the instructions on the screen). If you are not sure where
you have downloaded the file use the ‘Find’ function
in ‘Start’, ‘Find’ ‘Files and Folders’.
Depending on which version of the Wizard you have downloaded
type the version you have downloaded from the list below. This
should locate the Wizard installation file. Double click on the
downloaded file to start the set up wizard. Follow the instructions
on the screen to install the Wizard;
AveryWizardForWord95-English.exe
AveryWizardForWord97-English.exe
AveryWizardForWord2000-English.exe
AveryWizardForWord2002-English.exe
AW20_PLUS_EUR.exe – Avery Wizard Plus |
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| 2. When I am working through the Wizard I get
macro error messages, what do I do? |
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| The Wizard is a macro-based program, which works within Word.
The default macro security setting within Word is et to ‘High’.
A ‘Medium’ security setting will allow the Wizard
to function correctly. To do this, click on ‘Tools’, ‘Macros’,
and ‘Security’. Take the dot out of ‘High’ and
place in ’Medium’. Click on ‘OK’. Sometimes
you need to re-boot. This procedure only needs to be done once.
NOTE: The Avery Wizard uses macros that will not harm your
system. If you receive a Security Warning about Avery Dennison
Cooperation macros when installing or running the Avery Wizard:
Select "Always trust macros from the source" and
click "Enable Macros". |
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| 3. Wizard error message ‘ Cannot locate
Word or similar ‘ |
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| The Wizard is a macro, which functions within Microsoft Word.
During the installation one of the first things the Wizard does
is to look for a full version of Word. If Microsoft Word is installed
as a ‘Custom’ then this error message will occur.
Microsoft Word can be installed as a custom installation and
still appear to be a full working version. Therefore it is recommended
to reinstall Word as a ‘Typical installation’. |
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| 4. I keep on getting runtime error messages,
how do I overcome this? |
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If the Wizard has already been installed then go to step 1,
if you are experiencing problems installing the Wizard go to
step 2:
1- Uninstall any previous versions of the software using 'Add/Remove
Programs' in your 'Control Panel'. Note when uninstalling the
Wizard make sure that you remove the shared files (it is OK to
remove shared files when uninstalling the Avery Wizard).
2- Reboot the system (shut down or restart via the Windows Start
button).
3- Make sure any programs that automatically open when Windows
starts, are closed. This includes scanner and CD writer software.
To do this, hold down 'Ctrl' 'Alt' and hit the 'Delete' key once.
This opens the 'Close Programs' dialogue box. This will allow
you to 'End Task' on any programs that run in the background
on your PC. Do not 'End Task' on 'Explorer' and 'Systray'.
4- Disable any antivirus software that monitors your system,
this can normally be closed via the 'System tray'. The 'System
tray' is at the opposite end of your Windows 'Start' button,
next to your 'System clock'. Normally you can hover over the
icons for a description, then 'Right' mouse-click on the icons
to close, disable or exit the application. Due to the fact that
the Avery Wizard is a macro it is essential that the anti virus
software is disabled during installation.
Once the above has been completed, it should be safe to install
your software. |
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| 5. I am experiencing problems downloading the
Avery Wizard? |
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| Successful downloading from websites is dependent on many factors:
1- The speed of your modem.
2- The speed of your telephone connection.
3- The time of day you trying to download the Wizard. There
are busy periods.
4- Web traffic. Many people are trying to download the Wizard
resulting it being too slow and therefore "timing out’ or ‘Automatic
disconnection’.
5- Surfing the web while downloading the Wizard i.e. having
many web browsers open as downloading the Wizard making it
even slower increasing the chance of errors occurring.
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| DATABASE |
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| 1. How do I use my Outlook address book in
the Wizard? |
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| To print from your Outlook address book using the Wizard,
you must first use the ‘Export/Import Wizard’ in
Outlook. To do this carry out the following:
Outlook
1- Click on ‘File’ then ‘Import/Export’
2- Choose ‘Export from a file’
3- Select ‘Comma Separated Values (Windows). This will
create a .csv file.
4-Select the folder the address is held e.g. ‘Contacts’
Give the file a ‘Name’, and then use the ‘Browser’ window
to locate a folder on your hard drive your hard drive to save
the .csv file into e.g. ‘My Documents’ folder.
Avery Wizard
1-In the Wizard select ‘Use an existing list or database
file’.
2-Click on ‘Open File Not Listed here’.
3-Browse your hard drive for the .csv file (saved above), making
sure that in ‘Files of Type’ is changed to ‘Microsoft
Text Driver’ (*txt, *csv).
4-Highlight the file
5- Click on ‘Open’ and follow the rest of the Wizard
as normal.
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| 2. the POSTCODE is not showing up! |
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| Run through the Wizard in the normal way inserting your ‘Postcode
Field’ twice.
Alternatively you can use the 'Tools' and 'Mail merge' option
that already exists within Word.
The Avery Wizard has built-in margins to avoid text printing
over the label edges. The text input window should be a good
representation of the usable space. However, due to anomalies
with graphic cards and video driver metrics, there is a chance
that the text input window is not 100% the same size as the
printable area. At present there is no fix for this, regrettably
it is completely beyond our control.
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| 3. How do I know my database is compatible
with the Avery Wizard? |
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Provided you can convert your database to a compatible file
format. To do this use the 'Export' command in your database
software or open your database in Excel and save a copy that
is compatible with the Wizard. File formats supported by the
Avery Wizard are: Excel (.xls), dbase III (. dbf), comma separated
file (.csv), text (.txt), Access (.mdb).
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| 4. The filter function does not work! |
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The filter function only works in databases created within
the Wizard i.e. the ‘CREATE A REUSABLE THEN PRINT FROM
IT’ (in the .doc format). Databases from other sources
e.g. dbase 3, comma separated file (.csv), excel (.xls) etc.
can not be sorted not filtered in the Wizard.
As a alternative use the filter function within the Mail Merge
in Microsoft Word
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| GENERAL |
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| 1. How do I find out which version of the Wizard
I have? |
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| A small test is to see if you can locate the C32028 template.
To do so, in the ‘What Avery product do you want to use’ section
type C32028 into the ‘Product Code’. If you can then
locate this template then you have the latest version. If not
please download the Wizard Plus program.
If you have the Avery Wizard on CD, the new CD's have a 'UPDATED
MARCH 2003)' on them. If you need a copy of the FREE CD software
(UK customers only) please submit a request via the “Contact
Us” link on the top right of this page or by contacting
the Consumer Centre FREE on 0800 80 50 20.
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| 2. I have successfully uninstalled the Avery
Wizard from ‘Add/ Remove Programs’ however when I
go into Microsoft Word the Wizard icon still appears in TOOLS.
When I click on the icon I get a message ‘the macro has
been de-activated’ or words to that effect? |
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| Install the Wizard again, then uninstall using Add/Remove.
When you get a message ‘do you want to remove shared files’ select ‘Yes
to all’. (Wizard Only)
When uninstalling the Wizard from ‘Add/ Remove Programs’ you
will sometimes (depending in your version of Microsoft Office
or maybe Windows) get the message (to the effect) ‘do
you want to remove shared files, removing shared files can
be harmful to your computer if you are not sure click on ignore’ then
you have the options to either ‘Yes’, ‘Yes
to all’ or ‘Ignore’. Usually if you are not
sure you would select ‘Ignore’ however since this
is Avery software you would select the option ‘Yes to
all’. This option fully removes the Wizard from the PC.
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| 3. How can I sort/ filter my records within
the Wizard? |
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| There is a flexible sort/filter function available within
the wizard. To locate it these functions please follow the steps
below:
-Open up Microsoft Word and click on the wizard icon to launch
the Avery Wizard
- Click next, then select the label code then click NEXT
- Now select use an existing list or database file and click
NEXT
- Click once on your database, which should be visible in the "YOUR
FILES" window.
- Then click on the view and update file button below
- This brings up the screen allowing you to add or remove records,
hit NEXT
- This will bring up a sample label click select the "NO
I WANT TO ADD OR REMOVE ITEMS" option and click NEXT
- The next screen contains a SORT and FILTER button on the
left-hand side. You can use this to Sort/Filter the records.
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| 4. Is the Avery Wizard compatible with Lotus
WordPro, Microsoft Works or Mac? |
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| The Avery Wizard is only compatible with Microsoft Word. However
the latest Wizard CD*(March 2003) does contain Avery Mac templates
for some popular Mac software i.e. Adobe Illustrator, Microsoft
Word, Page Maker and Quark Express.
To locate these Mac templates insert the CD into your Mac
and browse the CD for the ‘MACFORMAT’ folder.
* If you need a copy of the FREE CD software (UK customers
only) please submit a request via the “Contact Us” link
on the top right of this page or by contacting the Consumer
Centre FREE on 0800 80 50 20.
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| FAQs on
Software - Microsoft Word |
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| 1. I cannot see my Avery labels in Microsoft Word? |
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- From the 'Tools' menu, select 'Envelopes' and 'Labels'.
For Microsoft Word XP click on 'Tools' - 'Letters and Mailings'
- 'Envelopes and Mailings' and then 'Options'.
- If 'Labels' is not already selected, click on the 'Labels'
tab and choose 'Options'.
- Make sure that in the 'Label Options' box the 'Label products'
is set to 'Avery A4 and A5 sizes'.
- Highlight the Avery product you are using and click OK.
- For single labels, or for a full sheet of label, type in
the text and click 'New Document'.
- To create a blank sheet and type your information directly
onto each label, click on New Document and type in the text.
Note: If the gridlines
do not appear after selecting 'New Document', select 'Show Gridlines'
from the 'Table' menu.
If you still cannot see your label all is not lost please click on
the 'Products' button on this page and type the product code of the
label on the right hand side search box and click on OK. The product
code will be on the label and is usually starts with a letter then
four numbers e.g. J8676, C9312 or L7413. The template should then
be available in the 'See also' section for download. Templates can
also be created using the label custom function in Microsoft Word
in 'Tools', 'Envelopes and labels', 'Options' and 'New Label'. Type
the name of the label and the dimensions of the labels in the appropriate
boxes and click on 'OK' to create the template. |
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| 2. How do I insert an image/picture onto my labels? |
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| Click on 'Insert' then 'Text Box' on the menu bar. Draw a
text box within the label, click on Insert Picture, select your
picture using the browser dialogue box and click on Insert. Click
on the border of the text box, when the cursor changes into a
double-headed arrow 'Right click' and select 'Format text box'
from the menu. With the 'Colours and lines' tab selected, select
'Colour' from the 'Line' section then select the drop down menu.
Select 'No Line'. This will ensure that the border of the text
box will not be printed. Then simply copy and paste the image
across to the rest of your labels. |
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| 3. Microsoft Word only seems to give me options
for creating a whole sheet of identical labels, or the ability
to create one address only. How do I create different addresses
on one label sheet without rerunning my labels in my printer? |
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Microsoft Word allows the user to create many different entries
on one sheet by carrying out the following:
- From the 'File' Menu, choose 'Tools', then 'Envelopes
and Labels.' For Microsoft Word XP click on 'Tools' - 'Letters
and Mailings' - 'Envelopes and Mailings' and then 'Options'.
- Select the Labels tab, and then select 'Options'.
- In the 'Label Options' box ensure that the 'Label products'
is set to 'Avery A4 and A5 sizes' and not 'Avery Standard'.
- Select the Avery product code purchased, and then click
on OK.
- With the address window empty, and 'Full Page of the
same label' selected, click on 'New Document'.
- From the 'New Document' screen, type the different label
entries in the cells and print as usual.
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| 4. When using Words Mail Merge facility, it does
not let you use a data file and gives an error 'Cannot open selected
file'. |
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Make sure the file is not already open
Make sure the file is compatible with Microsoft Words' file filters
(files of type).
Make sure the database file has got 'Field' Headings at the top of
each column so that Microsoft Word can recognise the data type.
If you have got problems with the data file after making sure it
is set out right, try saving the file as a .CSV (comma delimited).
Then tell the merge helper when prompted that the deliminator is
the COMMA, it will be on the list of options after selecting stage
2 in the mail merge. |
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| 4. My addresses on my labels are printing too
far to the left! |
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| If the label is too far left click on EDIT and SELECT ALL.
Then click on FORMAT and PARAGRAPH. Make sure the INDENTS and
SPACING TAB is selected and then in the INDENTATION section increase
the LEFT settings by 0.2 cm or as required .The Preview box,
within the Paragraph box, will show how much it is increasing
by. Click on OK to implement the changes. |
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| FAQs
on Software - DesignPro 2000 |
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| PRINTING |
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| 1. In ‘Print Preview’ I cannot
see all my labels, just the one label in the left hand side (applies
also when using serial numbers and bar codes) |
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| To view all the designs click on ‘File’ and ‘Print’.
In the ‘Copies’ section select ‘Full Page’ then
click on ‘Print Preview’ within the ‘Print’ dialogue
box. |
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| 2. When I print my records from a ‘database’ the
blank lines are printing out as well! |
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| Please carry out the following
1- Click on ‘TOOLS’ then ‘OPTIONS’ select
the ‘PRINT’ tab and put a tick in ‘SUPRESS
BLANK LINES’ and click on ‘OK’.
2- Also click ‘FILE’ - ‘PRINT’ then ‘OPTIONS’.
In the ‘DATABASE’ section place a tick in ‘SUPRESS
BLANK LINES’ and click on ‘OK’.
Sometimes if you go into PRINT PREVIEW it still shows the
blank lines. This is a BUG, however when you print it out it
will not print out the blank lines.
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| 3. When printing the text is ‘squashed
up’ or ‘joined up’ or just printing half the
words? It looks OK on the screen. |
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Click on ‘FILE’ - ‘CALIBRATE PRINTER’ and
then ‘PRINT CALIBRATION SHEET’.
- If the problem still occurs uninstall the printer driver then
reinstall it, then do another calibration sheet.
- If you still experiencing problems please update your printer
driver. If you are not sure how to do this please contact your
printer manufacturer or visit your Printer Manufacturers web
site. |
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| 4. I have tagged the records I want to print
yet it is still printing all the records. |
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| Click on ‘FILE’ - ‘PRINT’ then ‘OPTIONS’.
Place the tick in ‘PRINT TAGGED RECORDS ONLY’ box.
Click on ‘APPLY’ and then ‘OK’ to print. |
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| 5. I need to print multiple copies of each
record from a database, and want to have them sorted “1,1,1,2,2,2,3,3,3”.
How can I get this to work? |
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Solution – Follow these steps:
Create as many empty labels (in addition to the Master) as you
need copies of each record using the ‘Insert’ – ‘Labels’ function
or the ‘Add Label’ icon. For example, if you need
3 copies, create 3 empty labels.
Place the database (merge) fields onto the Master, as usual.
Important: Leave the other labels empty!
Select ‘File’ - ‘Print’ then under Copies
set the Labels, Number to 1 copy.
Before printing your labels select File, Print, select the Options
button and make sure that the Sort checkbox is deactivated!
If you want to print “multiple sets” of a merge change
the number of label copies to the number of sets to print. |
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| GRAPHICS |
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| 1. The images/graphics on my label designs
are missing, they now show up as blue envelopes. Where are they? |
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DesignPro creates a link to the graphic so that the file size
of your saved design is small. This is common with most popular
32bit software. E.g. If you import a graphic from a file on your
hard drive, DesignPro creates a link to the Folder on the hardrive
that contains the graphic.
If you import a graphic from a CD, DesignPro creates a link to
the Folder on the CD. This means the CD will need to be in the
drive when you open the design. Alternatively you can choose
to install all the graphics from the CD onto your hard drive.
However this will mean less of your hard drive is free.
As long as your graphic has not been moved or removed from it’s
source then it should still appear on the design.
You can embed a graphic into a DesignPro design by following
the instructions below:
1. With your graphic on your design ‘Right’ click
on the graphic.
2. From the menu select ‘Properties’
3. Click on the ‘Text/Picture’ tab and take the tick
out of the ‘Save Picture as Reference’ box.
When you then save the design your graphic will be embedded.
This will however make the file size larger. |
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| 2. I have inserted images on to my template
and now I can’t see the label template. |
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| In the menu bar click on ‘Drawing’ then select ‘Ellipse’.
The cursor then turns into a cross, draw a circle the shape of
the template (you will probably need to use the square grab handles
to do this). When the circle is flush with the border of the
template ‘Right click’ on it and select ‘Fill
Colour’ then select ‘No Colour’. Then click ‘OK’. ‘Right
click’ again and select ‘Line colour’ and choose
a colour that is different from the background image. After inserting
your image use the ‘Order’ function either by right
clicking on the image or by using the ‘Drawing’ menu
to bring your Ellipse to the front and your Image to the back.
Remember to delete the circle before printing.
Alternatively click on ‘Tools’ and ‘Guides’.
In the ‘Horizontal’ tab click ‘New’ type
0 (number zero) click on ‘OK’ then click on ‘Horizontal’ again
type ’1’ click on OK. Select the ‘Vertical’ tab
then in the ‘Vertical’ tab follow the same procedure
as above Once you click on the OK four guidelines will appear
on the template on the screen. These guidelines can then be
dragged to the edges of the template. You will now be able
to see the edges of the templates after inserting images/graphics. |
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| 3.afterburner, how do I insert scanned images? |
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Scanned images are compatible with the afterBurner provided
the scanned image file type is compatible with the afterBurner
software. The after Burner software is compatible with most industry
standard graphic files
e.g. window meta files (.wmf), Bitmap (.bmp) , Jpeg files etc.
For a full list of compatible file types click on ‘Insert’,’Picture’ then ‘Files
of Type’. It is recommended scanning the image then opening
the file in your graphics software. Once the file is opened in
the graphic package you should then be able to resave the scanned
image as a compatible graphic format. To insert the image in
the afterburner software click on ‘Insert’ then ‘Picture’,
locate the saved image from your hard drive and then click on ‘Insert’. |
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| 4. afterburner - When I click on the ‘Ready
Made Designs’ button the box is completely blank where
are they? |
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| There are two ways to do to access the ‘ready made designs’;
1- Place the CD into your PC. Exit any installation box that
may appear.
2- Open the afterBurner software, in the ‘How would like
to create your
project’ dialogue box select ‘Create a project
from scratch’.
3- Select a template and click on OK
4- Then click on the ‘File’ menu and ‘Ready-Made
Designs’.
5- Highlight an image of your choice from the various graphic
folders and click on OK,
Or
1- Place the CD into your PC. Exit any installation box that
may appear
2- Open the afterBurner software, in the ‘How would like
to create your
project’ dialogue box software select ‘Ready made
designs’
Select an image and double click on it to insert it or highlight
once and click on OK.
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| 5. When I insert an image it comes up blue?
The image is a tiff file! |
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| As a work around open the image in a graphics package and then
re-save the image as either a windows meta file or a bitmap.
You will then be able to import the image to DesignPro using
the INSERT / PICTURE command. |
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| GENERAL |
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| 1. How do I create different labels in DesignPro? |
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| There are two ways of way of doing this:
1- Start from a fresh template leave the master label blank
and design on
Label 1. Then click on ‘Insert’ and ‘Label’ this
will produce another Label (Label 2) , design your label and
click on Insert, Label. Basically you
can do this as many times as you want to.
2- The recommended way is to create a database. This can be
done by clicking on ‘Database’ and ‘New’.
You are then presented with a three-step guide. First step
give the file a name. Second step is to input your fields i.e.
the information you want on the label e.g. title, first name,
surname,
address1, address2, town, postcode etc. Give the Field length
about 35
characters and set the Field database to ‘Text’.
The third step would your data within the fields e.g. Mr Joe
Bloggs, 1 Regents Street, London, SW1 etc6. Once you have completed
this click on OK. The next stage would be to click on ‘Database’ and ‘Insert’ field.
This will
show how the label that will be actually be printed off. Click
on close,
print preview then File and Print.
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| 2. How do I change the colour of my text? |
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| There are two ways to do this:
Highlight the text. ‘Right’ click on the text
and select ‘Character’ from the menu. Then select ‘Colour’ from
the drop down menu in the ‘Effects’ box (bottom
left corner). Click on ‘OK’ to confirm your colour
change.
Alternatively you can highlight the text. Select ‘Format’ (on
the menu bar) then select ‘Character’ Then select ‘Colour’ from
the drop down menu in the ‘Effects’ box (bottom
left corner). Click on ‘OK’ to confirm your colour
change.
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| 3. Can I change the font/font size of my barcode
number? |
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| No can do. It is not possible to edit the barcode number,
as this is a fixed entity. You can however use the ‘TEXT’ function
to create another box under your ‘Barcode’ number
box. |
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| 4. I can see the barcode but not the barcode
number! |
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| Click inside the barcode box and then highlight the barcode
numbers. Next right click and select BARCODE PARAMETERS, in the
PARAMETERS box tick the DISPLAY PLAINTEXT option and then click
on OK.
To make sure this does not happen again click on TOOLS and
OPTIONS. In the BARCODE CODE TYPE section click on EDIT. In
the PARAMETERS box tick the DISPLAY PLAINTEXT option and then
click on OK.
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| 5. all the functions are missing all I get
is FILE, VIEW, TOOLS and HELP, help! |
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| this happens when no template has been selected. Click on FILE
and NEW, select a template from the SELECT TEMPLATE box, then
click on OK. All the functions will now be active. |
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| FAQs
on Software - Avery Labelpro |
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| 1. I cannot print in LabelPro or since installing
a new printer I am unable to print my labels. |
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If the printer is connected via a USB port LabelPro is not
likely to work. The reason for this is that LabelPro is 16bit
software and most USB ports do not support 16bit software. There
are two possible solutions:
- Is to connect the printer using an LPT (parallel)
port.
- The other is to upgrade your Avery LabelPro
software to Avery DesignPro. For more information
please visit the Software section of this website.
If your printer is connected via an LPT (parallel)
port and you are still experiencing problems please
try the following:
Close down LabelPro. Click on your Windows 'Start' button, select
'Find' then 'Files and Folders'. Select the 'Name and Location' tab
then type 'lpwin.ini' in the 'Named' box, Change the 'Look in' box
to 'My Computer' then click on 'Find'. Once the file has been found
open it by double clicking on it. This will open it up in 'Note Pad'
Locate the line that starts 'Printer='. In that line delete everything
after 'Printer=' then Click on 'File' and 'Save'. Close 'Note Pad'.
Open Label Pro and then print your label design. |
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| 2. LabelPro : Is this software compatible with
Microsoft Windows XP? |
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| Avery LabelPro is not compatible with Windows XP. This is
because Windows XP does not support 16bit programs (such as LabelPro).
LabelPro was discontinued in January 2000 and has been replaced
with new software called DesignPro2000. If you would like further
information on this software please visit the Software section
of this website. There is a demo version of DesignPro on the
website so you can 'try before you buy'. |
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| 3. When trying to link to my database in 'Link
to List' the program crashes or there is an error message! |
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When you create a List within LabelPro the file extension
is .avd
> There is also an .axd file, which contains the field names.
> If you have any Sort or Filtering on you will also have an .mdx file.
> These files are all saved in the Lpwin20 folder on your hard drive (unless
you change the default folder when saving)
> You can delete the .axd and the .mdx file for the database in question (making
sure you don't delete the .avd) then re-link it to your label design in LabelPro.
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| 4. I cannot find my specific Avery label? |
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To locate the label click on 'File' and 'New', change the
'Type' to 'Products listed Numerically'. In the 'Product' search
through to find your label.
If you still cannot find the template click on 'Start', 'Programs',
'Avery Products' and 'Label Product Set-up'. Make sure that all the
A4 headings are in the right hand box i.e. 'Install Products for
these Products'. If they are not, select the A4 headings from the
'Do not install these Products' one by one and input them using the
'Add' button. Any non-A4 headings can be removed from the right hand
box by using the 'Remove' button. |
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| Avery
Personal Label Printer |
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| GENERAL INFORMATION |
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| Q1: What is the Personal Label Printer? |
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| A: The Avery Personal Label Printer is a direct thermal printer
capable of printing one or many labels. |
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| Q2: What is direct thermal printing? |
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| Direct thermal printer uses heat to transfer black and white
impression onto your labels. Your Personal Label Printer applies
text and graphics by burning very small black dots onto specially
coated Personal Label Printer labels. |
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| Q3: What is this printer used for? |
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| A: The Avery Personal Label Printer can print filing labels,
return address labels, mailing and shipping labels, and multipurpose
labels to identify items around your home and office. With your
Personal Label Printer included in the pack you can also add
barcodes, graphics and many other things. |
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| Q4: I have installed the printer driver and
placed the labels in the printer. How do I start printing labels? |
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| A: To start printing onto to the labels you need to install
the Avery label software (Avery Wizard and/or DesignPro). Alternatively
you can install the Microsoft Word templates to a folder on your
hardrive. To install the software, place the Avery Personal Label
Printer CD into your PC. After a short while the ‘Avery
Personal Label Printer’ screen will appear. If you do not
get the ‘Avery Personal Label Printer’ screen double
click on the ‘My Computer’ icon on your desktop then
double click on your CD ROM drive. Select ‘English’ and
click on OK. A number of ‘install’ software options
will appear:
i) Install Microsoft Word templates
ii) Install Avery Wizard
iii) Install DesignPro
i) Installing Microsoft Word templates
Select this option to install the word templates for the
Personal Label Printer products onto your PC. After the installation
go to your desktop and double click on the ‘Avery Personal
Label Printer icon’. Check the product-code of the
label you are printing onto. This product-code can be found
on the box and on the back of the labels. For example if
you are printing on the R5014 labels double click on this
folder. Within this folder is a blank template for the R5014
and ten pre-designed templates. Double click on the R5014
file to open a blank template within Microsoft Word. Edit
your label using Microsoft Word’s normal functions.
Once you have finished designing your label click on ‘File’ and ‘Print’.
If the Personal Label Printer is not your default printer
you will need to select the Avery Label Printer. To do this
click on the drop down arrow next to ‘Name’ and
select the ‘Avery Personal Label Printer 9100’ and
then click on ‘OK’.
Alternatively you can select one of the pre-designed templates
by double clicking on it. Edit or delete the text then click
on ‘File’ and ‘Print’. As above.
ii) Installing the Avery Wizard
Select this option to install the Avery Wizard for Microsoft
Word. Follow the onscreen instructions to install this program.
If you get a Security Warning, please select "Always trust
macros from this source" and "Enable Macros".
This will add Avery Dennison Corporation to the list of trusted
sources in Microsoft Word. Please note that the Avery Wizard
will not work correctly, if you do not add Avery Dennison Corporation
to the list of trusted sources.
The first time you run the Avery Wizard an 'Important Note
about Macro Security Settings in Word 2000, XP and 2003' will
open up in Word. This document contains information on Macro
Security as mentioned above. Close this down then click on
the Avery Wizard icon in your tool bar or click on 'Tools'
then 'Avery Wizard'. On the ‘Welcome’ screen click
on ‘Next’. Click on the drop down arrow next to ‘Product
Category’ then select ‘Personal Label Printer Products’.
Select the template you wish to print onto then click on ‘Next’.
On the next screen you choose either a blank template or one
of the ten pre set templates. If you want to design your own
label select the ‘blank’ template and then click
on ‘Next’. On the ‘How Would You Like to
Enter Information’ screen click on ‘Different label
layouts’. The following screen opens up to a ‘mini’ version
of Microsoft Word screen with the cursor flashing in the top
left corner. Type your information within the template as required
and edit using Microsoft Word’s normal functions. Alternatively
you can select one of the pre-designed templates by highlighting
it and clicking on ‘Next’. Edit or delete the text
then click on using Microsoft Word normal functions. Once you
have finished designing your label click on ‘Next’ then ‘Finish’.
Use Microsoft Words normal function of printing a file i.e. ‘File’ and ‘Print’ making
sure the Printer section mentions ‘Avery Personal Label
Printer 9100’. If not click on the drop down arrow next
to ‘Name’ ‘and select the ‘Avery Personal
Label Printer 9100’ and then click on ‘OK’.
Once you have finished designing your label click on ‘Next’ then ‘Finish’.
Use Microsoft Word’s normal function for printing i.e. ‘File’ and ‘Print’ making
sure the Printer section contains the ‘Avery Personal
Label Printer 9100’. To select your Personal Label Printer
click on the drop down arrow next to ‘Name’ and
select the ‘Avery Personal Label Printer 9100’ and
then click on ‘OK’.
iii) Installing DesignPro
Select this option to install the DesignPro. Follow the instructions
for the ‘Software Installation’ (point 6, page
4) of the ‘Avery Personal Label Printer Quick Start
Guide’.
To run the program double click on the DesignPro icon on your
desktop or click on ‘Start’, ‘Programs’ and
then ‘Avery DesignPro’. Type your name in the ‘User
name’ box and click on OK (you can change the name later
on in ‘Tools’ ‘Options’ and ‘General’).
Select ‘No’ for the calibration process. Click
on ‘File’ and ‘New’ select the template
you are going to print onto and then click on ‘OK’.
To type text onto the template, click on the ‘Insert
Text’ icon on the vertical tool bar (left-hand side of
the screen). Hold down the left mouse button and drag a box
on to the template. Once the left mouse button is released
the borders of the text box can be seen with the cursor flashing
in the top left-hand corner. You can now type your text into
the box. To change the size, font etc. highlight the text then
right click on it and select ‘Character’.
To insert an image click on the ‘Insert’ menu
then select ‘Picture’. An ‘Insert Picture’ box
will appear, Browse for your image using the drop down arrow
next to ‘Look in’ Select the folder that contains
your image e.g. ‘My Documents’ select your image
file then click on ‘Insert’.
To insert one of the pre-designed templates click on ‘File’ then
select ‘File Browser’. This will open a ‘File
Browser’ screen. On the left-hand side click once on
the folder of the label you are printing onto (the product-code
can be found on the box or on the back of the labels). Once
the images of the folder appear on the right side select the
design you require by either double clicking on it or highlighting
it and clicking on ‘OK’. Edit the text as required
by clicking inside the text box and then replacing the text
with your own.
To insert the pre-installed clip art click on ‘Insert’ and ‘Clipart
Gallery’, select your image then click on ‘OK’.
To print your design, click on ‘File’ then ‘Print’.
Two messages will appear; one for ‘Settings for continuous
print’ and the other for ‘Printing on continuous
paper’. Close the ‘Printing on continuous paper’ screen
down. For the ‘Settings for continuous print’ click
on OK. The ‘Print’ screen appears, select your
printer by clicking on the drop down arrow next to ‘Name’ and
select your ‘Avery Personal Label Printer 9100’ then
click on ‘OK’.
To prevent the ‘Settings for continuous print’ screen
from appearing every time you print, simply place a tick in
the ‘Do not show this message again’ box.
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| Q5- Is it compatible with a Mac? |
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Answer: At present the Personal Label Printer is not compatible
with a Mac.
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| Q6- Is the printer network-compatible? |
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A- Yes it is. Please refer to your Windows documentation
or your Help files for instructions for adding a printer to
a network or your contact your Network Administrator.
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| Q7- What are the system requirements? |
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A- It is compatible with Windows 98, Windows 98SE, Windows
2000 and Windows XP
Also requires a USB-connection (USB cable supplied), 20 MB minimum hard disk
space and 64 MB RAM.
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| Q8: How do I connect it to my PC? |
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A: A standard USB cable is provided within the original
packaging. Plug one end of the USB cable in the rear of the
printer and the other end into an available USB Port on your
computer.
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| Q9: How do I turn it on? |
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A: Make sure the USB cable is connecting the printer to
your PC and the printer is plugged in. An on/off power switch
is located on the back of the printer.
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| Q10: How do I install the printer? |
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A: For the printer to work, you will need to install the
printer drivers found on your Personal Label Printer software
CD. Insert the CD into your printer, and follow the steps in
the Quick Start User guide to install the printer drivers.
Your computer should walk you through the steps to automatically
install your Personal Label Printer.
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| Q11: Can I use it with other printers? |
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A: Your Personal Label Printer can be installed alone, or
coexist with other local, network or shared printers connected
to your PC.
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| Q12: What is the Autopeel™ setting? |
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A: Your Personal Label Printer offers two peel settings.
Use the standard setting to dispense labels attached to the
backing sheet. Use the peel setting to dispense labels removed
from the backing sheet.
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| Q13: What labels can I use? |
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A: Avery Dennison has designed unique direct print thermal
label rolls to work with your Avery Personal Label Printer
to provide consistent high-quality printing. Only Avery Personal
Label Printer rolls have been design to work with this printer.
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| Q14: How do I clean the Personal Label Printer? |
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A: Cleaning instructions:
Use the Printer Cleaning Card (supplied) to clean the print
head-mechanism on your Personal Label Printer. This cleaning
card needs to be used to keep your print head clean, as general
cleaning will improve printer performance.
Step 1.Before cleaning the printer make sure it is switched
off and also unplugged from the main power supply.
Step 2: To clean the outside of the printer, please use a damp
cloth. Do not use any cleaning products for this application.
Step 3: Inspect the roller and remove any label pieces by hand.
(Refer to the ‘Removing Labels Rolls’ section in
the User Guide)
Follow the below instructions for using the Printer Cleaning
Card:
Step 1. Remove any labels from the printer.
Step 2. Remove the cleaning card from its packaging.
Step 3. Turn the printer on again.
Step 4. Lift up the label guide.
Step 5. Insert the cleaning card into the printer by threading
it into the Print Head Opening.
Step 6. The auto-load function will feed the cleaning card
through the printer.
Step 7. Remove the cleaning card from the printer outlet and
dispose of it.
The cleaning card can only be used once, to source further
cleaning cards for free please contact your local Avery Consumer
Centre.
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